It has been quite a while since we have updated our website. We have had a very busy first half of the year and are just getting time to take a breath. A lot has happened over the past six months and I will just cover some highlights.
We have two new employees. Ann Perry who has years of sailing and sailing industry experience is our office manager. She tends the phone, creates work orders, does all the billing, and overseas our inventory and retail sales. It is great to have someone so capable and able to handle a million things at once! John Piorko is our second new employee. He is working on the loft floor as an assistant sailmaker. He brings a ton of energy and enthusiasm and is quickly becoming an indispensible asset to our sailmaking efforts. We are pleased to welcome Ann and John to the team!
Our sail washing has grown considerably over the last year. Moving this process in-house has allowed us to greatly improve quality and significantly speed up turn-around time. Lance has developed the process and oversees all sail washing. He is also managing all service activity in the loft so there is continuity throughout the process. The turnaround time right now is about two weeks. If you know you won't be sailing for one weekend we can remove, wash, and reinstall your sails and you won't miss a thing!
Consumer confidence is up (at least right now). We have been very busy building new sails. We are one of the few lofts on the Chesapeake who still build the majority of our sails in-house. We have built everything from Opti sails to finishing D4 Fiberpath membranes. We still have a backlog of new sails that includes a couple of boom furling mains, some traditional sails, and several racing sails, but should be slowing down in the new sail department in August. If you are looking for a new sail deal check into having something built in August.
Our service department is as busy as ever. In addition to the regular repairs and maintenence we have done a lot of mainsail re-cuts this year. One increasingly common re-cut is cutting a wedge out of the foot of a mainsail to make room for a new bimini. It is a relatively simple recut and allows a new bimni to be installed with ample headroom. We work with our friends at The Ship's Tailer on these projects to ensure all of the parts work together. Another re-cut that we are seeing quite a lot is on in-mast roller furling mainsails. These sails tend to stretch over time and become less willing to cooperate when asked to roll in and out of the mast. Often a quick luff re-cut will make a big difference in how smoothly one of these sails rolls.
One of our competitors is currnetly running a full page ad for 5 day turnaround on service work and Saturday hours. We've had a five day service guarantee for as long as I have been involved with this loft. On most repairs if you bring the sail in monday we'll have it ready by the end of the week. We are here 9-12 on Saturdays and we have a pick-up/drop-off box that can be used anytime to make our services as easy as possible. We can even come to your boat and remove/install your sails to make it even easier.